At Vermeer Northeast, we build more than just equipment, we build long lasting relationships. Our team is small enough to provide the individual attention and support you need, when you need it. We are committed to going the extra mile to support your equipment and the investment that you have made in us.
We understand that productivity is the key to your success and uptime is essential. To give you the peace of mind that Vermeer Northeast will be there when you need us most, we’ve created the Vermeer Northeast Promise, which means for any new Vermeer purchase you can rely on:
FREE Travel Coverage for Warranty Repairs (First 6 Months) *
For warranty claims, Vermeer Northeast will either provide free transportation of your machine to our shop or provide free service travel time if your machine goes down.
Parts Availability Pledge (First 12 Months) *
If the replacement part you need is not in our stock and your machine is down during its warranty period, we will have have the part sent overnight, freight free.
FREE First Oil Change and Inspection *
Vermeer Northeast will perform your first scheduled oil change and perform an inspection of your machine.
FREE 1-Year Inspection *
Prior to your 12 month warranty expiration, a Vermeer Northeast service technician will inspect your machine at our facility, complete any warranty repairs, and provide an estimate for any non-warranty repairs.
DOUBLE Parts Warranty
If your warranty parts are installed by a Vermeer Northeast service technician, we will double the standard 90 day parts warranty to 180 days.
Pre-Delivery Inspection and Prep
Every new machine purchased receives a complete pre-delivery inspection by a Vermeer Northeast service technician to ensure that your machine will be ready to work immediately.
On-Site Delivery and Instruction
Your new machine will be delivered to you and a Vermeer equipment professional will train you and your crew on its proper operation.
Flexible Financing Terms
Vermeer Northeast’s finance partners offer competitive rates with flexible repayment terms tailored to the needs of our customers.
Optional Telemetry Monitoring with GPRS
Keep track of the location and condition of your new purchase with the installation of a GPRS Telemetry Monitoring System.
Optional Preventative Maintenance Programs
Vermeer Northeast offers preventative maintenance packages customized to your equipment and your business, ensuring years of reliable operation and maximum residual value.